FDA’s Emergency Telephone Number Has Been Changed

As of December 10, 2010, the former FDA 24-hour emergency number, 301-443-1240, will be disconnected. Because the Office of Emergency Operations has moved to FDA’s White Oak Campus, the new numbers will be 1-866-300-4374 or 301-796-8240.

These numbers can be used to report the following types of problems to FDA:

• A serious, life-threatening event involving an FDA-regulated product, i.e., foods, dietary supplements, cosmetics, human drugs animal drugs, medical devices, biological products, and radiation-emitting electronic products
• Requests from medical professionals for approval for the use of an emergency investigational new drug, device or biologic.
• Notifications to FDA from government agents acting in an official capacity about an urgent matter.
• Reports of an emergency involving an FDA employee or an FDA employee's family member. 
• Reports of a non-life threatening adverse reaction to an FDA-regulated product that requires immediate reporting.