Laboratory Customers Name bioMerieux ‘Top of Class’ for Microbiology

DURHAM, N.C. — In a recent customer satisfaction survey of over 30,000 readers of Advance for Administrators of the Laboratory, bioMerieux was voted by its customers as the “Top Of Class” winner for the microbiology category.

The top-level lab managers and pathologists who subscribe to Advance chose bioMerieux over other clinical laboratory suppliers because of the company’s “great customer and technical support,” “reliable instruments” and “quick response time.”

Results of this survey were announced in the November issue of Advance, with comments from readers on why they selected bioMerieux. The survey was conducted online at between mid-June and mid-August. This year’s survey had nearly 1,300 survey responses, primarily from top-level managers.

“The winners of our ‘Top of Class’ survey are rated by readers of Advance for Administrators of the Laboratory as the elite in their respective categories,” said Lynn Nace, editor of Advance for Administrators of the Laboratory. “And as such, they often raise the standard to improve the quality and accuracy of clinical laboratory testing and results reporting.”

Microbiology was one of 13 categories polled by Advance. For each category, readers were asked to fill in the name of the company they felt was top of the class and provide three reasons to support their nominations.