<FONT color=blue>[QA Web Extra]:</FONT> 20 Statements to Focus your Operations from Just Born

QA's August cover story focused on Just Born, the Bethlehem, Pa., confectioner behind such treats as Mike and Ike candies, Hot Tamales, Easter Peeps and Peanut Chews.

The company uses 20 philosophy statements to stay on top of its game and keep its employees focused on their core mission.

OUR PHILOSOPHY

At Just Born,

• We believe the greatest assets of our organization are our brands and the people who nurture and build them.
• We believe motivated and engaged associates have the ability to exceed customer and consumer expectations.
• We believe vision, compassion, courage and integrity are the cornerstones upon which we build each day and each endeavor.
• We believe in building and sustaining an environment where people, ideas, and creativity can flourish.
• We believe in promoting a healthy and safe work environment.
• We believe trust is the foundation of all personal, interpersonal, and organizational achievement, and the building and maintaining of trust is our top priority.
• We believe great things happen when everyday courtesy, kindness, and humor are woven into all our personal and professional interactions.
• We believe in treating others as we would like to be treated, creating a common connection from co-worker to customer to consumer to community.
• We believe in nurturing respectful relationships with one another and encouraging the best in each other.
• We believe character and competency are intrinsically linked, one dependent upon the other for success.
• We believe quality is important not only in our larger accomplishments, but also in the small everyday things we do.
• We believe how we achieve is as important as what we achieve.
• We believe open communication encourages freedom of expression, which stimulates curiosity and questions, which gives birth to imagination and ideas, which results in success.
• We believe there is much to learn from one another and much to teach one another.
• We believe mistakes along the way are not the end of the lesson, but only the beginning of opportunities to learn and grow.
• We believe we are part of a larger whole which includes our families, our organization, and the community of neighborhoods in which we work and live and to whom we bear responsibility and loyalty.
• We believe we have a collective responsibility for our environment.
• We believe the legacy we leave must be one we would want to find.
• We believe our challenge is to continue to integrate these beliefs into all areas of our lives.
• We believe our work has just begun!